How To Control Your Credit
In introducing the 'Profit Centred Credit Management Model' this module will examine a whole new way to approach the Credit Management function. The emphasis will be on a “Right-First-Time” approach.
Main topics include: Opening New Accounts; Standard terms and conditions of trade; Formulating Credit Policy; The basics of Risk Assessment; Contract law, Sale of Goods and Services Act and Consumer rights; The correct approach for the efficient Collection of your money.
Credit Control Training Module
Wednesday 30th April, 2008
From 14:00 – 18:00
Venue: National College of Ireland, IFSC
Cost only €40
Click here to book online
Aims of the Programme
1. Dealing with your staff
Would you like to know how to get the best out of every member of staff?
Are your staff a help or another source of pressure?
Would you like to learn what it takes to get great performances
2. Dealing with Adding Value to the company
Credit can have a negativeimage in most companies -- this course will deal with promoting the positive aspects and get into the commercial heart of the business.
3. Managing yourself
Your time, your priorities and projecting a more professional approach in everything you do
Content
Prioritise for maximum results - participants will reduce their own stree lecels and get better results by learning techniques to remain focused on the most important issue at all times.
View staff in a different light. learn the keys to motivation and empowering staff to produce better results, to a point where they create a working environment where every one is there because they want to excel
Promote the prositve benefits of ecellent Credit Management: Techniques to project the function as a profit centre within every business.
Effectively manage Credit ecposure
Understand the risks and manage them rather than trying to eliminate them.
Develop confidence in dealing with all other departments. This is the key to success in this function -- participants will gain the respect and trust of all other departments and get even better results.
Develop meaningful and motivational reports
That tell the story as it is in a positive way that staff members will take ownership of thir own areas.
Outcomes / Objectives
Companies invest in Sales Training on an ongoing basis and the Credit Department tends to get left behind, however this function is vital to the retention of profitable customers and turning debtors into cash.
Brief Background on the trainer
Irish Credit Management Training was set up in 2002 to specialise in the provcision of training exclusively in the Credit Management Area that formerly was provided by either Accountants who lacked the vision of the customer relationship area of credit, or Customer Service Organisations that lacked the cutting edge experience of getting results in a more confrontational environment